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Impact Of Artificial Intelligence on Business Operations Today

In a recent survey conducted by Forbes Advisor, it was found that a significant majority of businesses, 73% to be precise, are either already using or have plans to implement AI-powered chatbots for instant messaging purposes.

We see how Artificial intelligence (AI) is revolutionizing the business landscape, delivering profound impacts and reshaping operational dynamics while unlocking unprecedented growth prospects. With its exceptional data processing capabilities, AI empowers companies to elevate crucial performance metrics, including revenue generation, productivity levels, business expansion, digital transformation, and operational efficiency. The transformative potential of AI is reshaping the way businesses thrive and excel in the modern era.

Al Brown, the SVP of Engineering at Veritone, says, “The future of AI is nothing short of amazing. When it comes to AI’s impact on the business world, specifically, we have only scratched the surface of its potential to transform companies around the world. Over the next five years in particular, as AI continues to develop and mature, it will make companies and their employees more effective, efficient, and profitable in their work.”

Let’s look at some ways businesses are leveraging AI.


In the vast realm of artificial intelligence (AI), Amazon has firmly established itself as a major player. Beyond its well-known digital voice assistant, Alexa, AI permeates multiple facets of the e-commerce behemoth’s operations.

By harnessing predictive analytics and leveraging data gleaned from individual purchasing patterns, Amazon employs AI to proactively anticipate and fulfill customers’ needs even before they arise. Pushing the boundaries of convenience, Amazon has pioneered groundbreaking concepts such as Amazon Go, a revolutionary checkout-free convenience store where AI technology diligently tracks and charges customers for selected items through the intuitive Amazon Go app.

With its relentless pursuit of AI-driven innovations, Amazon stands as a transformative force, redefining the very essence of convenience and reshaping the dynamic retail landscape.


Baidu, often referred to as the Chinese counterpart of Google, wields the power of artificial intelligence across various domains. One notable application is their cutting-edge tool, Deep Voice, which harnesses the prowess of AI and deep learning. Astonishingly, this tool can clone a person’s voice using a mere 3.7 seconds of audio input.

Baidu extends the capabilities of this technology by creating an automated tool that reads books aloud to users, faithfully replicating the author’s voice without the need for a recording studio.


Harnessing the power of artificial intelligence and deep learning, Facebook employs sophisticated tools to give structure to its vast troves of unstructured data. One such tool is DeepText, a text-understanding engine that enables automatic comprehension and interpretation of the countless posts shared by users every second, even across multiple languages.

With DeepFace, Facebook showcases its prowess in facial recognition, automatically identifying individuals in photos uploaded to the platform. Remarkably, this technology surpasses human abilities in facial recognition accuracy.

Furthermore, the social media giant leverages artificial intelligence to automatically detect and remove revenge porn images, exemplifying its commitment to maintaining a safe and responsible online environment.


Pioneering the field of artificial intelligence for decades, IBM has consistently pushed the boundaries of technological innovation. Over 20 years ago, IBM’s Deep Blue computer made history by defeating a human world chess champion, marking a significant milestone in the realm of AI.

Building upon this triumph, IBM’s Watson computer went on to conquer the game show Jeopardy, challenging the limits of human-machine competition. Now, IBM introduces its latest AI breakthrough: Project Debater. This remarkable cognitive computing engine engages in intellectual debates, exhibiting the ability to formulate human-like arguments while going head-to-head with professional debaters.


In a highly competitive landscape, global tech giants including Alibaba and Amazon are engaged in a relentless race to establish themselves as the frontrunners in the realm of artificial intelligence (AI). With a shared commitment to pushing the boundaries of technological advancement, these companies are spearheading the AI revolution, paving the way for a future defined by unprecedented possibilities.

Read more: The Only High-Frequency-Trading (HFT) Story You Need


Snigdha Basu
Snigdha Basu
A multifaceted writer, Snigdha Basu is a freelancer and a columnist at Entrepreneurs Today. She also spearheads Chic Life Edition - her own Digital Magazine with sustainable fashion, beauty, and culture at its core. Reach out to Snigdha at [email protected] for inquiries.
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