Hitesh Keswani is the Managing Director of Aspect Hospitality, a leading player in the culinary industry for over 12 years. With over 9 distinct brands, the company is recognized for its commitment to quality and innovation. Currently focusing on expansion, Aspect Hospitality plans to introduce multiple new brands within the next 18 months.
Entrepreneurs Today recently connected with Hitesh Keswani to understand more about his work and what he is planning for his venture in the near future.
Finding Inspiration
Hitesh Keswani’s inspiration for launching Aspect Hospitality emerged from a passion for hospitality and culinary excellence.
Drawing from years of industry experience and observation, he identified a gap for establishments offering both exceptional food and memorable experiences. This drove him to establish Aspect Hospitality over a decade ago, with a vision to redefine dining standards by blending innovation with tradition.
Despite facing challenges along the way, Hitesh’s determination and clear vision guided the company’s growth from a single restaurant to a diverse portfolio of establishments known for quality, diversity, and customer satisfaction.
As Managing Director, he takes pride in Aspect Hospitality’s success. He expresses,
“Our success story is a testament to the unwavering dedication of our team and the loyalty of our patrons. Looking ahead, I am excited about the future of Aspect Hospitality as we continue to push boundaries, explore new culinary horizons, and delight our customers with unforgettable dining experiences.”
Setting Themselves Apart
Aspect Hospitality distinguishes itself in the hospitality industry through its unwavering dedication to innovation, quality, and personalized service. Offering a diverse array of restaurants, each providing unique culinary experiences, Aspect Hospitality prioritizes innovation and the use of premium ingredients to ensure exceptional dining encounters. Hitesh asserts,
“Our dedication to community engagement and sustainability further distinguishes us, making Aspect Hospitality more than just a place to dine – it’s an unforgettable journey.”
Challenges Faced
Establishing Aspect Hospitality presented several challenges, including intense competition, staffing shortages, and shifting consumer preferences. To surmount these obstacles, we prioritized differentiation strategies, invested significantly in staff training and development, closely monitored industry trends, and remained agile in adapting our offerings to align with evolving customer expectations.
Achievements So Far
Hitesh Keswani’s achievements with Aspect Hospitality are multifaceted, encompassing significant revenue growth, high levels of customer satisfaction, robust repeat business, strong brand recognition, and sustainable profitability.
Notable milestones include the expansion of the business, industry recognition for excellence, meaningful community impact, fostering customer loyalty, and ensuring financial stability. The company’s upcoming plans for multi-fold openings across the country further signify its ongoing success and promising future trajectory.
Plans Ahead
Hitesh Keswani’s future plans for Aspect Hospitality are ambitious and strategic. They entail the opening of 15 to 20 new outlets across various formats over 2024 & 2025, with particular emphasis on expanding Radio Bar and Nom Nom nationwide across different formats – dine in & QSR. Additionally, the company is set to introduce several renowned international brands to Mumbai within the quarter.
To execute these initiatives, Aspect Hospitality is conducting extensive market research, refining existing brands, optimizing operational efficiencies, forging strategic partnerships, implementing targeted marketing strategies, and prioritizing robust customer engagement efforts.
Lessons Learned
Hitesh Keswani’s journey with Aspect Hospitality has imparted invaluable lessons, including the significance of persistence, adaptability, teamwork, prioritizing customer satisfaction, and embracing continuous learning. These insights have proven instrumental in effectively navigating the ever-evolving challenges inherent to the hospitality industry, contributing to the company’s growth and success. Lastly, his message to budding entrepreneurs is:
“Embrace passion, persistence, and belief in their vision. Learn from failures, celebrate successes, and surround yourself with a supportive team. Stay adaptable, prioritize customer satisfaction, and never stop learning. Remember, every challenge is an opportunity. Keep pushing forward, and success will follow.”
