Home40Under40 2025Hemant Agarwal’s LocatR.Ai Is Transforming Field Operations for India’s Real Economy

Hemant Agarwal’s LocatR.Ai Is Transforming Field Operations for India’s Real Economy

“It’s simplicity that wins. Businesses don’t want complicated tools. They want clarity, speed, and reliability.”

The 40 Under 40 nominee, Hemant Agarwal, is the founder of LocatR.Ai and a tech entrepreneur with more than twelve years in the IT industry. 

Beginning his journey in 2012 while studying for a BBA (H) and a software engineering course, Hemant launched his first software development business while in college. Hemant has also led high-performing teams to build scalable SaaS platforms and enterprise solutions for clients across the globe. Throughout the years, all his ventures had a simple goal. He reveals,

“My focus has always been on blending technology with strategic business insights to deliver measurable impact.”

About LocatR.Ai 

LocatR.Ai is a comprehensive SaaS platform that digitises logistics, field operations, and workforce management. The platform includes a transport management system, last-mile billing and tracking, SIM-based tracking, GPS attendance and visitor tracking, AI-powered computer vision for operational insight, and field force management.

What sets LocatR.Ai apart is its reliability in low-bandwidth environments. Many clients operate from remote last-mile hubs where mobile internet is the only connectivity. LocatR.Ai is purpose-built for those conditions, so operations keep running without trade-offs in performance or data quality.

At heart, the platform reflects Hemant’s belief that technology must be inclusive. As he says,

“It’s not just a platform; it’s a mission to empower businesses with tools that work where they’re needed most.”

Starting Small

There’s always a spark that leads someone to entrepreneurship. Hemant’s spark came from a small, practical problem. While studying in college, he built a school management system for a nearby school. That first project taught him that code has the power to solve real problems, and solving them feels better than waiting for permission.

A sharper push came from a moment of frustration when he missed a job interview. He explains,

“The real turning point came even earlier. Coming from a middle-class family with no business background, I always had a fear — “Will I get a job? And if I do, will I be able to keep it?” At that time, I believed earning ₹10,000–₹15,000 a month would be enough. One day, a friend invited me to join him for a customer support job interview. We reached the Kolkata office, but I was stopped at the entrance because I didn’t carry any ID proof. My friend had his PAN card and got in. I didn’t. That moment hit me hard. Not just the rejection, but the realisation that I needed to take control of my future.”

Watching his friend walk in and knowing he was stopped at the door made Hemant decide to take control of his future rather than depend on someone else’s hiring cycle.

He started from a 200-square-foot garage with two tables and no outside funding. Every rupee he earned went back into the business. Early work ranged from simple websites to a taxi dispatch system for a New York client in 2015, a project that taught him how to build systems that scale and stay online.

In 2017, he launched GEMEYE and later developed LocatR.Ai, a platform for transport, last-mile billing, field force tracking, and AI-powered computer vision. With a vision that technology should be accessible, LocatR.Ai is optimised to work in low-bandwidth conditions, so last-mile hubs and remote teams can use it without compromise.

The Real Deal

What makes LocatR.Ai different is the idea of building technology around real users, not the other way around.

The platform is intentionally intuitive and purpose-driven. Features solve clear operational problems rather than clogging dashboards with vanity metrics. Teams pick it up fast and get useful insights on day one.

They also offer customisation at scale. Modules are tailored to a client’s workflow and plug together seamlessly, so transport, last-mile billing, tracking, and field force management behave like one system, not four separate tools.

Customer service is not an afterthought. The team treats a client’s problem as its own, responds quickly, and fixes root causes rather than papering over symptoms. 

Technically, LocatR.Ai acts as a unified supply chain OS. Pre-integrated modules reduce friction, shorten deployment time, and lower training overhead. The result is a faster time to value and a clear ROI for customers.

Troubled Waters

As a first-generation entrepreneur, Hemant started without a playbook. There was no inherited wisdom, so every part of the job had to be learned on the fly, from writing professional emails to managing clients and building teams. 

Working out what businesses actually need was another hard lesson. Many platforms expect users to adapt to default features. Hemant realised that would not work for his customers, so he insisted on simplicity and purpose. 

Speed and iteration became a survival skill. He adds,

“In my earlier ventures, I saw how waiting for a ‘perfect’ product can delay impact. So now, we launch fast, gather feedback early, and keep improving. If you fall in love with your product too much, you risk losing sight of the business. The real magic happens when you co-create with your users.”

Celebrating Feats

One of Hemant’s major accomplishments is launching LocatR.Ai as a full-stack supply chain OS with integrated modules. He also built the platform in a way that it runs reliably in low-bandwidth environments, unlocking digital transformation for remote last-mile hubs.

Moreover, Hemant scaled LocatR.Ai across multiple industries from logistics and distribution to field operations, with clients across India and beyond. Other achievements include moving from a 200-square-foot garage to a full-fledged tech team delivering enterprise-grade solutions globally, and achieving strong client retention and high adoption rates for core modules.

Featured in various publications, Hemant is also proud of winning the 40 Under 40 Awards in enterprise technology. However, for Hemant, the real achievement is that the customers in remote locations can now run their operations confidently on low-speed mobile internet, and that change is worth more than any dashboard number.

A New Dawn

For LocatR.Ai’s next chapter, the team wants the platform to become the default operating system for supply chain and field operations, not only for large enterprises but also for MSMEs, who are often left behind by traditional enterprise tech.

They will expand deeper across India and enter global markets with similar last-mile challenges. At the same time, they will also add more AI-driven modules that do real work for users, from predictive routing to automated compliance and exception handling.

Hemant’s other plans include a self-serve onboarding flow that will let smaller businesses start quickly without hand-holding, and stronger integrations with third-party platforms will make LocatR.Ai plug and play across existing enterprise stacks. For larger clients, the product will remain highly customisable so each deployment delivers a clear return on investment. He explains that the execution will follow a simple playbook. 

“We’ll achieve this by staying true to our core principles, building fast, listening deeply, and iterating continuously. We’ll keep investing in our tech stack, our team, and our customer support, because we believe great products are built not just with code, but with empathy and execution. The vision is to simplify operations at scale and become the trusted digital backbone for businesses navigating the complexities of supply chain and field logistics.”

The Takeaways

Over the years, Hemant has learned that starting something does not require having all the answers. When he began, there were gaps in experience, which he overcame by doing, not by waiting for a perfect plan.

Another major learning has been the importance of empathy and making it a practical habit. He believes in treating a client’s problem as your own, fixing root causes, and following up. He also learned to value small, repeatable habits over dramatic gestures. Daily learning, tidy processes, and respectful communication compound into credibility and growth.

Lastly, as he signs off, Hemant notes,

“Build with purpose. If your product solves a real problem, the market will find you.”

 

Snigdha Basu
Snigdha Basu
A multifaceted writer, Snigdha Basu is a freelancer and a columnist at Entrepreneurs Today. She also spearheads Chic Life Edition - her own Digital Magazine with sustainable fashion, beauty, and culture at its core. Reach out to Snigdha at [email protected] for inquiries.
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